Harvard Pilgrim is actively monitoring the coronavirus disease, known as COVID-19, outbreak and what this means for our customers and community
In order to protect the wellbeing of their members’ and ensure their safety, Harvard Pilgrim is waiving cost sharing for:
- The COVID-19 test
- Doctors office, urgent care and emergency room services for COVID-19 testing
- Telemedicine services
This policy applies to all fully insured, Medicare Enhance, Medicare Advantage and Medicare Supplement plans. Coverage will be provided in accordance with plan requirements.
Those who are self-insured employer groups can also waive cost sharing requirements for these services. The coverage outlined above will be provided to self-insured clients unless notification is required.
Member support and education
Harvard Pilgrim has a vigorous population health program designed to support all of our members’ needs, with a focus on those who are most vulnerable. Harvard Pilgrim has taken safe measures to reach out to our most vulnerable members, as well as ensuring that nurse care managers are being proactive in addressing high-risk individuals in their day to day interactions.
To inform members about containing the spread and staying healthy, Harvard Pilgrim has established a coronavirus microsite (harvardpilgrim.org/coronavirus) which includes general preventive information and links to the CDC as well as state health agencies in Connecticut, Maine, Massachusetts and New Hampshire. They have also included an FAW which allows members to be notified about options for telemedicine and obtaining 90-day prescriptions for medicines that are taken on a daily basis.
The Harvard Pilgrim continuity plan includes strategies to address pandemic conditions, like the one we are facing today, COVID-19. Their strategies they have set forth are to ensure that Harvard Pilgrim will continue to serve their constituents as well as protecting their employees.
Harvard Pilgrim’s pandemic strategy focuses on:
- Reducing the transmission of an infectious agent within the workplace
- Decreasing illness among employees, contractors and visitors
- Maintaining mission critical business operations
- Reducing the economic impact of an infectious disease outbreak
Harvard Pilgrim is closely monitoring the situation, reviewing and assessing policies on an as needed basis.
Employers Next Steps
- Employers should determine which of these preventative measures they will implement and communicate to their staff and enforce as necessary. Read more here about the CDC’s current recommendations.
- HR Knowledge will continue to monitor and provide updates as we learn them.
The People Simplifying HR
For almost twenty years, HR Knowledge has made it our mission to demystify the complex and daunting process of HR management. We do more than just provide the level of service and technology you’d expect from an industry leader.
We combine an unparalleled passion for service with our decades of HR, payroll, and benefits experience to provide our clients with personalized and actionable advice that is second—to—none.
From managed payroll to employee benefits to HR support, we can help your organization thrive, grow, and reduce operating costs — no matter what industry you serve. Whether you’re interested in our Full-Service solution or just need your employee handbook written, HR Knowledge can help you minimize risk while staying on top of compliance regulations.
The bottom line? We’re not just another cloud-based technology company that also does HR, #WeAreHR.
This content is provided with the understanding that HR Knowledge is not rendering legal advice. While every effort is made to provide current information, the law changes regularly and laws may vary depending on the state or municipality. The material is made available for informational purposes only and is not a substitute for legal advice or your professional judgment. You should review applicable laws in your jurisdiction and consult experienced counsel for legal advice. If you have any questions regarding this content, please contact HR Knowledge at 508.339.1300 or email us.