As an employer, one of your top priorities must be protecting your business and staff from sexual harassment and other inappropriate workplace behavior. Are you aware that customer interactions fall under these rules as well?
In January 2017, the Equal Employment Opportunity Commission got involved in a settlement against Costco by a former employee, after the retail chain failed to stop a customer harassing said employee over a one year period. In addition to paying $250,000 in damages to the former employee, the EEOC required Costco to inform employees of their rights to report harassment without retaliation, and provide adequate training procedures for management to prevent and respond to future incidents. (Source: Law360)
It is your responsibility as an employer to inform your employees on the intricacies of sexual harassment policies and procedures (such as appropriate customer interactions). HR Knowledge can deliver our comprehensive Respectful Workplace Program both in person or virtually. The program provides everyone in your company with the information they need in today’s workplace. Your managers get the tools to prevent or respond to inappropriate workplace issues. Your employees are made aware of how they directly contribute to a respectful workplace as well as unacceptable behaviors to avoid.
Respect in the workplace boosts employee productivity and morale as well as greatly reducing the potential liabilities of an employer.
Our training is time-efficient, tightly-focused, and provides the tools necessary to enhance your respectful workplace. Manager’s sessions are 1.25 hours and employee sessions are 45 minutes, minimizing your employee downtime.
Our Respectful Workplace Program includes:
- A review of your organization’s current Sexual Harassment policy or providing you with a fully compliant policy if you do not have one.
- Presenting our Respectful Workplace training to your managers and staff. The training includes:
- Sexual harassment prevention
- Workplace violence prevention
- Acceptable use of all electronic communication including social media
- A clear reporting structure for your employees
- Written acknowledgement by each employee that they attended the training and are aware of their responsibilities.
HR Knowledge’s Respectful Workplace Program will help protect your organization by ensuring that all your policies are compliant and your employees are aware of what is expected of them in the workplace. For more information or to request a proposal, please contact us.
This content is provided with the understanding that HR Knowledge is not rendering legal advice. While every effort is made to provide current information, the law changes regularly and laws may vary depending on the state or municipality. The material is made available for informational purposes only and is not a substitute for legal advice or your professional judgment. You should review applicable laws in your jurisdiction and consult experienced counsel for legal advice. If you have any questions regarding this blog, please contact HR Knowledge at 508.339.1300 or email us.