b'PROFESSIONAL DEVELOPMENT TRAINING COMMUNICATING EFFECTIVELY TODAYCommunicating effectively is one of the most critical business skills, no matter what your industry. Yet so many of us havent been trained in how to communicate well with coworkers and clients. Whether its a face-to-face conversation or a professionally written email exchange, a meaningful communication entails making a connection that leaves a powerful impression. Participants learn valuable tips to help them become better communicators.LEARNING OBJECTIVESSelf-awareness of communication styleBusiness communication etiquette: in person, email, text/IM, and phoneThe art of active listeningReading body languageThe 6 Pre-send questions to ask yourselfWords and/or phrases to eliminate from your vocabularyWHO SHOULD ATTEND TRAINING DURATIONAppropriate for all staff in your organization1 hourHR KNOWLEDGE EMPLOYEE TRAINING AND DEVELOPMENT BROCHURE / All Rights Reserved. February 2020.|17'